FAQs

Answers to the most frequently asked questions

Hello and welcome to InMotion Planner!

Before purchasing one of our products, I invite you to browse our FAQ page. You will find essential information on how digital planners work, as well as recommendations for note-taking applications to support you in your journey.

I want your experience to be perfect from the start, so I encourage you to check out the FAQ. Click the questions below to get the answers you need.

I'm here to support you every step of your journey with InMotion Planner. So, let's get started together to organize your life in an exceptional way! Alice, from InMotion Planner .

About the brand

What is InMotion Planner?

InMotion Planner is my digital stationery brand, which means that my products such as diaries, planners, notebooks, and stickers are designed in a digital format rather than traditional.

My name is Alice, I am the solopreneur creator of this brand. I launched my first collection in November 2021 as a small business based in Montreal, Canada.

My products are specially designed to be used with a note-taking application, an iPad or tablet, and a compatible stylus to ensure an optimal experience in this digital paper format. Please note that these tools (application, tablet, stylus) are the personal responsibility of each user.

I'm committed to providing not only quality digital products, but also community and relevant content to help you better navigate the world of digital planning. I encourage you to read my blog posts and closely follow my creative process on Instagram.

What is the mission of InMotion Planner?

I created InMotion Planner with the aim of offering the best digital stationery products to encourage everyone to build a fulfilled and proactive life. My mission is to provide high-quality digital tools to help individuals better plan, organize and accomplish their personal and professional projects.

I strive to constantly innovate to offer aesthetic and inspiring products. I am deeply committed to my customers and strive to provide them with a unique and exceptional experience with my brand.

I firmly believe in the value of planning and effective time management to improve quality of life and achieve goals. I believe that technology, combined with handwriting, can help simplify our lives and free us from physical, emotional and mental clutter.

Digital planners / digital diaries

What is a digital planner or digital diary?

Digital planners or digital diaries are essentially recreated versions of traditional paper diaries. These are interactive PDF files that are imported into the note-taking application of your choice (for example GoodNotes or Noteshelf) on an iPad or tablet with a compatible stylus.

I'm new to digital planning, how do I get started?

If you're just starting out, it's pretty easy to get started. You need an iPad or Android tablet with a compatible stylus and an annotation app.

With your InMotion Planner digital planner, download your PDF file to your device and then open it in the annotation app of your choice. You can navigate your digital diary or notebook with hyperlinks (tabs and buttons) in reading mode.

Important Recommendation: Choose a note-taking app on your tablet before purchasing from the InMotion Planner store. Familiarize yourself with how your chosen application works, as well as your personal tools (tablet and pen) first.

I also recommend browsing my blog posts to familiarize yourself with the concept.

Note apps

Which note-taking apps work with InMotion Planner products?

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How to choose a note-taking application?

Be sure to test the apps on your tablet to make sure it meets your expectations before making a decision to purchase a digital product.

Each app has its own features for annotating your digital planner or notebook, which you can use with a pen or keyboard depending on your preference.

Our digital planners are designed with hyperlinks for easy and quick navigation between pages and tabs. Most apps support hyperlinks, just put your app in "read-only" mode, like in Goodnotes 6.

We recommend certain applications (see answer above) that allow you to personalize your digital planner in PDF format. However, the choice of application depends on your needs and the compatibility of your equipment.

Devices and tools

About devices, apps, and products

InMotion Planner is responsible for the design and operation of its own products.

If you experience any technical or usability difficulties with your device, pen or note app, we are not responsible.

It is important to note that device and application choices are personal and do not belong to us. We encourage you to contact technical support for your device or your chosen application for assistance.

We do not provide usage tutorials for all applications available on the market.

You can consult guides from the companies that created these applications or other free resources available online.

We would like to point out that the information on note-taking apps presented on our website are only recommendations and serve as inspiration only.

We invite you to take the time to familiarize yourself with the note-taking application you have chosen as well as your equipment before purchasing one of our products.

If you have any specific questions about our products, please do not hesitate to contact us.

Is it compatible with...?

All products, unless otherwise noted, are PDF files, which means you can use them with any device that allows you to download a PDF.

However, the design of our products is designed to adapt to an iPad or Android tablet with a PDF annotation application (Example: Goodnotes, Xodo, ZoomNotes, NoteShelf).

Do I need to have an iPad to use InMotion Planner products?

NO. iPads are the most popular device to use for digital planning, however, you can use your digital planner on almost any device: iPad or other tablet, smartphone, computer, etc.

All products, unless otherwise noted, are PDF files, which means you can use them with any device that allows you to download a PDF annotation app (GoodNotes, Xodo, ZoomNotes, NoteShelf, etc. .).

Synchronization

How does syncing between devices work?

Synchronizing notes on your PDF files depends solely on your tools. The sync feature is when you can use your digital planner on different devices while still keeping your notes in real time.

To use this feature, you should have the same note-taking app installed on all your devices. Your devices (phone, tablet and computer) must be linked by a cloud with the same identifier. Synchronization happens automatically if you have this option enabled.

That said, if you have devices from different brands, which cannot be connected with the same identifiers, cloud and applications, it will be impossible for you to synchronize your notes.

You can still choose to use your digital diary or notebook on your favorite device.

Do digital calendars sync with Google Calendar?

No. Digital planners cannot automatically synchronize with Google Calendar. The reason is that these two formats work differently. On the one hand, digital calendars are PDF files, while on the other hand, Google Calendar is a (coded) application.

Digital planners are designed to replicate the experience of paper planners, favoring intentional use where you deliberately refer to your planner to consult your schedule or important annotations. They also offer the benefits of the digital features of note apps, such as the ability to change text colors, add images, copy and paste, and have digital access.

It's important to note that products purporting to be linked to Google Calendar are actually just hyperlinks that open the app. You will still need to manually add the text and time, as no actions are automated, and nothing updates automatically.

Facility

How do I install my digital calendar?

To install your digital calendar, you must have an annotation application on your tablet, phone or computer.

Download your PDF file to your device and then open (import) it in the annotation application of your choice.

With your stylus or keyboard you can write and erase, personalize your diary or notebook with images/stickers according to your desires.

Important: Keep an original copy of downloaded files in your records.

I downloaded a ZIP file. What should I do ?

Some of our products are downloaded in ZIP format, the files/folders have been compressed to make the download faster and lighter.

If one of the files is in zip format, simply unzip it as usual.

PC: Right-click and choose “ extract all ” option.

MAC: Double-click on the ZIP file and you unzip it.

There you will find PDF documents and PNG images.

I didn't have time to download the files after my purchase. What should I do ?

Following your online purchase, you will receive an order confirmation email and a “Your downloads are ready” email.

There you will find the download links for the purchased products. Please tap the download link to start downloading.

Our digital planners come with a user guide, please read this to help you get started.

Don't forget to check spam emails if you can't find the confirmation email in your primary email box.

How to install digital decals/stickers?

We have several resources available to help you import PNG images (stickers):

Blog Post: How to Import and Use Digital Stickers

Instagram video: https://www.instagram.com/p/Cja0BVOpNov/

Videos in the Facebook community:

For iPad https://www.facebook.com/groups/plannerdigitalenfrancais/permalink/1740563556290352

For Mac https://www.facebook.com/groups/plannerdigitalenfrancais/permalink/1740562276290480

Use

Why don't the hyperlinks work?

For hyperlinks to work on GoodNotes or another app, make sure the " Read Only " option is selected. For example, on Goodnotes 6, the button is located in the top (blue) center-left bar and looks like a pencil.

The important thing is to find the option that allows you to visualize versus the option that allows you to draw/annotate.

You will be able to click on the links once the view option is enabled.

Check that the application you have chosen allows the use of hyperlinks.

Can I use the products without a stylus?

Our products are designed to replace the use of paper. To be able to maintain the feeling and fun aspect of handwriting, it is important to have a stylus compatible with your tablet.

However, if you don't have a stylus, it is still possible to use digital planners. Typically, note-taking apps on the market have options for adding both handwritten and typed text .

Can I use the products on the phone?

Yes, you can use digital planners and notebooks on your phone. The principle remains the same, you should have a note-taking application (like Goodnotes 6 or other) installed on your laptop.

To use on your phone, you should choose the typed text option.

However, I only recommend using the phone as a temporary fallback, as digital planners are more enjoyable to use on a tablet with a stylus, like a paper planner.

Can I use a digital planner on the computer?

You can use a MacBook as long as you can download a notes app, like Goodnotes 6, Noteshelf, Notability. We highly recommend primarily using an iPad rather than a MacBook to benefit from the pen handwriting feature.

Are dated digital diaries updated year after year?

No, my digital planners are PDF files. This means that no automatic updates are possible. They work in the same way as paper planners, the main difference being that they are not in a printed format.

Every year I create a new file (product) with a new design, a new concept, new pages and a new dating. If you are looking for a product that lasts from year to year, I recommend choosing an undated product.

How do undated products work?

An undated product means that the PDF/digital diary file does not contain pre-established dates. You must add the dates yourself when using it. This means that you can reuse the file from one year/period to the next by simply creating a new copy of the unused file.

Shop Policies

Will a physical item be shipped to me after my purchase?

No. Our store only stocks digital products. Once your purchase is confirmed, you will get instant access to download the files you purchased.

Refund, return and exchange

All products sold by InMotion Planner are digital files and available for download once payment is made.

You can download your files in the confirmation page and also in your order confirmation email. You will receive the confirmation email immediately after payment is completed.

Unfortunately, due to the digital nature of our products, we cannot provide a refund or exchange or return.

To avoid purchasing a product that is not suitable for you, please read the description of each product carefully before your purchase.

Can I buy the pattern to sell in my online store or share with friends?

No. All models/products sold in the InMotion Planner store are for personal use .

You may not resell, redistribute or share these designs in whole or in part for any reason. You may not claim these designs as your own or sell any digital or printed design on any online store.

Terms and conditions

Read our entire General Conditions of Sale (CGV) page. The General Terms and Conditions determine the rights and obligations of the parties in the context of the online sale of products or services offered by InMotion Planner. The customer must declare that they have read all of the General Terms and Conditions and accept them without restriction or reservation before any purchase in the store.

Other questions

I need help with my order. What should I do?

If you need help with your purchase, email us at info@inmotionplanner.com.

I need more information. What should I do ?

I recommend reading our page: Getting started with a digital planner to learn more about digital planning. Follow InMotion Planner on Instagram: https://www.instagram.com/inmotionplanner/

I would like to know the products better. What should I do?

Each product is described in detail. Carefully read the product page you are interested in and look at all the images available.

You will have the best overview of the style and the pages included.

To understand the difference between our various products, I recommend reading our blog article: How to choose the best planner for you .

Can I try a product before buying?

No. It is not possible to try a product from the store.

If you want to get a better idea of ​​digital planning before making a purchase, I recommend reading our blog posts and seeing our videos on Instagram or YouTube .

The VIP Collection

The VIP Collection is a library of accessory products for digital planning and organization exclusive to clients.

Any customer who makes a purchase in the InMotion Planner store receives the steps to access The VIP Collection.

There you will find various products to download, such as notebooks, notepads, notebooks, stickers, guides …

The VIP Collection will be updated regularly with new items. Stay tuned for our emails.

Digital planner: how to get started quickly

  • 1. Get your tools: iPad/Apple Pencil

    All you need to get started is your tablet and a compatible stylus. You can also plan digitally with other devices as a complement. To find out more, read our page to learn how to get started!

    Getting started with a digital calendar 

  • 2. Download your note-taking app

    Download and try note-taking apps compatible with your device. Once you have chosen your favorite application you are ready to choose your digital calendar.

    Explore note apps 

  • 3. Choose one of our digital calendars

    Our digital planners are designed with a clean, well-thought-out style, perfect for everyone and customizable with your own notes. Each product is carefully crafted to meet your everyday needs with a simple, minimalist interface with a fun pop of color.

    Find the perfect digital planner 

Shop Digital Planners

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